Diane and Caroline Gervais
Owner and Daughter, Amato’s Toy and Hobby Store
How has your business been during the pandemic?
We are a third generation family owned business. We know that even in uncertain times, kids still have birthdays and the Easter Bunny still comes. During this time, we have made 220 elaborate Easter baskets and people from all over the country have called to select gifts for their relatives living locally.
How has Amato’s Toy and Hobby Store adapted during the pandemic?
Caroline came up with a no-contact pickup idea called “Toy Store Takeout.” Our customers can also call or FaceTime us to shop virtually. The bright spot in all of this has been getting to know our customers better. Included with each gift we sell is a handwritten, personal note from the staff member who fulfilled the order. We want our customers to know that we are thinking of them.